A lot of users, when trying to connect their Android smartphone or tablet to Wi-Fi networks, face many different problems and errors. In this article, we will try to deal with the problem that appears after connecting the Android device to Wi-Fi. When Wi-Fi does not work on a smartphone or tablet. More precisely, the Internet does not work when connected via a wireless network. A very popular problem.

We connected our smartphone to the home Wi-Fi network, or at work, there is a connection, but the Internet does not work. Websites do not open in the browser, Google Play Store does not work, other applications that require Internet access also refuse to work. True, there are exceptions when, for example, sites open in the browser, but the Play Store does not work, and the YouTube video does not play. Typically, the Wi-Fi icon in such cases is gray and not blue, as it should be. We will also talk about this.

When many people write that Wi-Fi doesn’t work on their smartphone, what they mean is that Android connects to Wi-Fi, but doesn’t load anything. If your mobile device does not see any Wi-Fi networks, or some errors appear when connecting, then this is a completely different topic; we will definitely talk about these problems in other articles. Or, check your router if it is . Now we will look at exactly the case when an Android smartphone connects to Wi-Fi without problems, but problems arise with Internet access.

In fact, there are a lot of reasons and solutions. The whole difficulty is that the problem can appear either due to some problems in the settings of the tablet or smartphone itself, or because of the settings of the router. We will first check whether the settings are set correctly on the mobile device, and if this does not help, then we will change the router settings.

Android: Internet does not work via Wi-Fi. Solving a problem on a smartphone

If you have a tablet, then these tips will also apply.

1 First of all, you can try turning off/on Wi-Fi on the device. Enable/disable airplane mode. Reboot your smartphone. Sometimes it helps.

2 Checking proxy server settings. If a proxy server is enabled on your smartphone in the properties of your wireless network, then the internet will not work. You need to check, and if enabled, then disable manual proxy server configuration. Go to settings, where a list of Wi-Fi networks is displayed, and the network to which you are connected. Usually, you need to click on the desired network and hold it. A menu will appear in which you need to select something like Change network. Next, you will most likely need to check the box next to Additionally. The proxy server setting will appear. It should be disabled. See screenshots, yours may be slightly different.

If it is set to “manual”, then the Internet on the phone will not work.

3 Check the date, time, and time zone settings. These are the parameters due to which the Play Market most often does not work on Android, wifi icon gray , and the Internet does not work in other programs.

Your phone or tablet should always have the correct date and time settings. It is also recommended to use the 24-hour time format if you have it disabled. Be sure to check these settings on your device. Can be set automatic setup.

After correct settings, Play Market starts working. This has been verified.

4 There is such an application - “Freedom”. If you have it installed, then in the application itself you need to click Stop. And if you deleted it, then install it back, go to the application, click Stop and then you can delete it. I haven’t encountered this myself and haven’t tested it. But many people write that it helps. The Internet starts working.

5 Setting up automatic IP acquisition. When there are problems with IP, Android usually does not connect to Wi-Fi at all. But it doesn't hurt to check.

Open the Wi-Fi settings on your device and go to the properties of your network (as I showed above). By checking the box next to Advanced (you may not need to do this), you will see the item IPv4 settings, or something like that. It should be set to automatically obtain IP - DHCP.

6 I saw reviews that help a lot of people setting static DNS addresses. This method helps in cases where you have a gray Wi-Fi icon on your smartphone or tablet instead of a blue one, and the Market does not work. Also, not all sites may open.

Go to the properties of the desired Wi-Fi network, as I showed above. Check the Advanced box (if necessary) and find the item IPv4 settings (yours may be slightly different). You need to select an item Manually, and find the fields DNS1, And DNS2. Write the following addresses in them:

You can also change the DNS in the router settings, if it makes it easier for you.

7 You can do more Full reset of your Android device. If you are not too lazy to configure it again, install applications, etc. But, if nothing helps, then you need to reset it, this can solve the problem with the Internet.

8 Update. In the comments, they shared unusual tips that helped get rid of the Wi-Fi problem on Android. The solution is really very strange, but you can try.

You need to select in the phone settings as the main memory phone's built-in memory, not an SD card. I can’t specifically tell you where this can be done on your smartphone. Maybe you don't have such a function at all. But look somewhere in the settings, in the "Memory" section.

Change the router settings if the Internet does not work on your smartphone (tablet)

Let me remind you once again that the Internet from your router should work on other devices. If it doesn’t work at all on any device, then you need to configure the router. Android has nothing to do with it. Basically, the tips that I will write below help in cases where the smartphone does not see the Wi-Fi network at all or does not connect to it. By the way, before setting it up, you can simply try rebooting the router.

1 Try changing the channel in your router settings. Very often, it is because of the channel that problems arise with connecting to Wi-Fi. There is a detailed article on this topic:. You don’t even have to look for a free channel (this takes a long time), but simply install some static one, for example - 6. In the article at the link, I showed how to change the channel on different routers.

2 On the same page where you can change the channel, you can usually change the region. These settings are usually located on the page with Wi-Fi settings networks. Set your region in settings.

3 Here you can also try changing the wireless network operating mode. These settings are available on any router. You can try different options. For example, put n only.

Here you need to experiment. Don't forget to save the settings and reboot the router.

Ask questions, share your tips and solutions in the comments!

A phone or tablet ceases to be so useful and interesting if you have no internet access, social networks, the latest news and the opportunity to get an answer to any question. If you still have a problem connecting to the Internet on your Android device (tablet or phone), you can always find out the reason and fix it.

The very first action that needs to be taken if it is impossible to use the global network is check balance, the operator often restricts access to the Internet with a zero or minimal negative balance, even if there is free Internet traffic. If the balance is positive but there is no access, we check the device further.

Most phones provide presence of two SIM cards, in the phone settings there is an item “SIM card manager”, there you need to select which card will be responsible for access to the Internet (a situation may arise when it is set in the phone that SIM card number two is responsible for access to the Internet, and its not there at all).

If the balance is positive, the desired SIM is selected, but there is no access, check whether it is enabled data transfer, to do this, lower the top curtain on the device’s working screen and turn on mobile data; if a miracle does not happen, it means it is not installed on the phone settings.

The easiest way to get automatic settings- call your mobile operator. There you can also check whether your room has all the necessary services for accessing the Internet (data transfer service). The operator number is most often indicated on the SIM card itself or in the service agreement.

There is another simple way to get automatic settings - remove the SIM card from the phone and install it again, the cellular operator responds to new registration SIM is online and sends the settings as an SMS message independently. Settings are enough install and reboot the device. It happens that the device does not support automatic settings (for example, the device is not certified).

If for any reason the automatic settings did not come to you or did not suit you, you need to register manual settings.

Manual Internet setup

Open the phone menu and look for “Settings”

Select from the menu “Wireless networks” (or “More ...”, or “Advanced”) → “Mobile network” (or “Mobile networks”, or another similar name) → “Access point” (or “Access points”, or “ APN").

Press the soft key (touch key) with the image of a square (or the + icon in the upper right corner of the screen), select “Create” or “New access point”

We register the operator settings (access point name, APN, password, user name). Video on manually setting up mobile Internet for the main operators in Russia, Ukraine, Kazakhstan, Belarus can be found at Settings are written in Latin. Each operator has its own settings, which can be found on the official website.

Press the soft key (touch key) with the image of a square (three dots in the upper right corner of the screen can also perform this function), select “Save”.

We mark the access point with a tick.

Reboot the device. An Internet connection icon should appear at the top of the screen.

The settings for tablets and phones are identical.

If you followed all the instructions correctly, then most likely you are already using this benefit of civilization and are aware of latest events. If, nevertheless, difficulties arise and you are unable to cope with them on your own, contact a communication shop or Internet provider, they will certainly help you.

The ability to “dive” into the Internet at any moment to search for the necessary information, check email, or just for fun has become a familiar and even necessary reality of modern life.

It becomes all the more annoying when access to the mobile Internet suddenly disappears. And according to the unwritten “law of meanness,” this happens just when it is especially necessary. So, let's talk about the reasons for Internet access failures and the possibilities of restoring it.

The problem is in the router

If you do not use mobile Internet (from an operator), but through a router connected to a landline line, then most likely the reason is a failure of the router. To restore the connection, just turn off and turn on the router again, after which the connection is restored.

In order to use a secure Wi-Fi connection, you need to connect by entering a password local network devices. Without knowing this password, you will not be able to connect to the router and use it to access the Internet.

There is, of course, another way out - try to make an antenna to receive a free Wi-Fi signal from the nearest distribution point. In a large city it is not difficult to find such a router - cafes and restaurants are usually equipped with them, educational institutions, libraries, some government agencies, etc.

Many “traditional craftsmen” are now using this to gain access to completely free Internet, connecting to these distribution points using homemade antennas and signal amplifiers.

Coverage problem

Mobile Internet depends on mobile network coverage, signal strength, station congestion and other factors. Therefore, if the Internet on your mobile phone suddenly disappears, try:

Check the presence of the network - if it disappears, the Internet will not work either;

Check the signal level - a signal that is too weak may be insufficient for full exchange of data packets;

Try to open other sites - perhaps the problem is precisely in the address of the site you want to visit.

If you find out that the Internet really does not work due to the lack of a mobile network, there is nothing you can do - you will either have to change your location and look for an area where there is reliable reception of a mobile station signal, or put up with the inability to use your usual service.

The problem is in the phone

The more complex the device, the easier it fails - this axiom also applies to mobile phones. Perhaps there was some kind of glitch operating system your smartphone - to fix it, try turning your phone off and on again. Often after this, the connection is restored and you can use the Internet unhindered.

If this is your first time accessing the Internet from this phone, you need to check the settings and parameters specified in the corresponding section.

All mobile operators send Internet settings automatically, but for some rare models you sometimes have to enter the settings manually. To do this, it is better to contact a service specialist from your mobile operator.

The rarest case is a hardware malfunction, i.e. the phone itself. Here, the possibility of restoration can only be assessed by a device repair specialist.

Account problem

This happens not so rarely - you simply forgot to top up your phone or mobile Internet account on time, and the operator turned it off as soon as the money ran out.

The problem will be solved as soon as you reach the nearest recharge terminal and deposit the required amount into your account.

Many people have had problems with the Internet since its inception. Especially when we're talking about about working with a mobile operator. This is probably very common and unpleasant phenomenon. What to do in cases when MTS's Internet does not work? To be honest, there are a lot of options. And now we will try to sort everything out.

Negative balance

Let's start with the mobile Internet. It most often causes glitches and problems. So, you picked up the phone and noticed that MTS’s Internet does not work. What should be done in this situation?

For example, for starters, check the balance of your phone. Our current operator has one rule - only subscribers who have a “plus” on their account can use the Internet. Even if you paid for the selected connection package a month in advance.

Have you discovered that you have a negative balance? Just close the debt and wait until you receive a message about the number being unblocked. That's it. Now we know what to do if the Internet on your phone (MTS) does not work. But this is not the only scenario.

Technical work

Also, failures in working with the World Wide Web among cellular operators can be observed during technical work and maintenance. It has not been customary to notify about these events for a long time. Only if the process takes a long time.

Internet is not working on your phone (MTS)? Then call the service center hotline and then find out what's wrong. Maybe there was some kind of accident, or they are really carrying out technical work. Is the answer yes? In this situation, all you need is patience. When all failures and work are completed, the performance of the Internet and communications in general will be restored.

Bad signal

True, not everything is always so bad. Quite often, if the mobile Internet (MTS, Beeline or any other operator) does not work cellular communication you), the reason may be bad signal. That is, you are far from the transmission tower. And because of this, there are malfunctions.

In addition, the reason for this behavior can be a huge load on the network. Even if you are in the city center, where transmission lines give the maximum signal, the Internet may refuse to work. Or do it extremely slowly. Change your location and wait a bit. Until the load on the network subsides. Often it is enough to simply move away from the place where the MTS Internet does not work well.

Viruses

It is also worth noting that quite often the World Wide Web refuses to work due to the presence of viruses on the gadget. This applies to both phones and computers. In the second case, this phenomenon occurs more often.

In order to get rid of the problem, you will have to scan the gadget, clean it of infections and spyware, and also reboot. After that, check if everything is ok. MTS Internet does not work? Take the phone to a service center. Or to the operator at the nearest office. Explain what you think about the phone becoming infected. Let them help you there. Often, in the case of smartphones and tablets, this is the wisest decision.

If the problems concern the computer, then you should clean the operating system yourself. This is where an antivirus comes to the rescue. Scan your computer, find viruses, and disinfect dangerous files. Next, delete what remains. Now you can reboot and check if everything works. No? Then we continue to think further, what’s the matter.

Drivers and settings

In principle, we figured out the phone and tablet. If the Internet does not work for MTS on these gadgets, there is no need to panic. Just try all the above solutions one by one. But if we are talking about home Internet, then you will have to try. After all, the connection occurs through a computer.

And that’s why quite often it doesn’t work for users home internet("MTS" or any other operator) due to the lack of drivers, as well as reset hardware settings. The situation can be corrected easily and simply by installing software for the modem. All settings will be set automatically.

Where can I get drivers? Either from the official MTS website, or directly from the kit with the modem. A few minutes of waiting - and all problems are solved. Make sure the entire process runs smoothly. Otherwise, there will be no result from the drivers. In addition, to connect to the MTS Internet, you must have installed content called “MTS Connect”. Usually it is installed along with the drivers. If it is missing, find the program for your operating system on the official MTS website.

Equipment issue

Sometimes situations arise in which the World Wide Web refuses to work due to a modem malfunction. Or its incompatibility with the operating system. This has been a fairly common occurrence lately. This is especially true for users who have updated their computer to Windows 10.

Are you having problems with your MTS connection? Internet not working? Check that the modem is working properly. It is advisable to connect it to another computer with exactly the same operating system. Also, please note system requirements to establish contact with your "machine". If they do not comply, you should not be surprised at the refusal to work. You can change the operating system and restart the connection attempt. If it turns out that the modem is faulty, it will have to be replaced.

In this article we will look at the simplest ways Internet access settings via phone.

Nowadays, setting up your phone to access the Internet is very simple. All Big Three operators have come up with a variety of automatic methods settings for accessing the Internet via phone.

We will consider how general methods and specifically for MTS subscribers.

The easiest way to automatically configure Internet access via your phone is to call MTS mobile phone to number 0876 (free call). All you need to do is just call this number, listen to the auto-informer and hang up. In response, in 2-10 minutes you will receive automatic settings for accessing the Internet via your phone and automatic settings for using the MMS service from MTS.

It is important to understand that there are two types of Internet access:

1. WAP GPRS
2. Internet GPRS

Internet access via WAP GPRS is ten times more expensive than Internet GPRS. Many JAVA applications will not even work with WAP GPRS for the reason that it will be very expensive, so these applications are specifically limited for WAP GPRS.

To access the Internet comfortably via phone, they usually use the most popular mobile browser mini Opera. Also, many people use the application Jimm for ICQ. Both of these applications will only work via Internet GPRS

The method of automatically configuring your phone to access the Internet via the number 0876 indicated above will allow you to configure your phone via WAP GPRS. Therefore, it is not suitable for everyone.

To automatically configure your phone via Internet GPRS, you need to send an SMS message with the word internet to a toll-free number 1234 . After that, in 2-10 minutes you will receive automatic settings Internet GPRS provided your phone supports automatic setup. Most modern models support this method phone settings for Internet access.

It is worth noting that not all models support Internet access via; many older models, as well as some budget models, can only access the Internet via WAP GPRS. There are models that allow you to access the Internet via Internet GPRS, but do not support automatic settings.

In the future, there are plans to publish here detailed manual settings for phones to access the Internet via phone. Perhaps this will be done at the request of our readers.

If you are faced with the fact that you cannot configure Internet GPRS on your phone, then write about it in the comments.

We need to know:

1. Your region
2. Your phone model (if you don’t know, you can usually look at the phone model under battery phone)

The second way to set up Internet access via Internet GPRS for free is through a special form. http://mobile.yandex.ru/tune.xml
This method of accessing the Internet via telephone is suitable for both subscribers MTS so for Beeline, Megaphone and other mobile operators.

Just select your operator, phone model, enter your phone number and click receive settings via SMS. The settings will come and all you have to do is save them.

How to understand what settings you have by default: Internet GPRS or WAP GPRS. This can be viewed in your profile settings. Of course, this is done differently on each phone model. Therefore, if you don’t understand how this can be done, then you can try to launch the mini Opera or Jimm application, if it doesn’t start, then the WAP GPRS settings, and if it works, then you definitely have Internet GPRS configured - there is no other option.

This post will be updated. Write any other questions you have about setting up your phone to access the Internet.

Manual settings for accessing the Internet via a mobile phone:

• Sony Ericsson: by example

It's rare that someone hasn't encountered a similar problem. It seems that everything should be in order: the phone is working, the SIM card is inserted, the contract with the provider has been concluded - but there is no access to the Internet. And one minute he was still there, and a minute later he was gone. A familiar situation, isn't it? If the Internet does not work on your phone, then do not despair and rush headlong to the service center.

With very little effort, you can actually cope with the problem without the help of others. Internet on your phone is configured slightly differently than on a regular phone personal computer and this often causes difficulties for users. Which interface elements are responsible for setting up the connection? What are the possible reasons for network access being denied? We will consider all these questions in our article. The most banal reasons are the ones that get the least attention. And completely in vain. Here is a short list of them:

• The Internet on the phone is disconnected for non-payment. That is, you have a negative balance in your account.
• The phone does not connect to the Internet because you are outside the network coverage area.
• The data transfer option has failed.
• In all other respects, a normally working mobile phone did not go through the automatic registration procedure.

The likelihood of the above is quite high. It is by checking these options and eliminating these problems that we will begin our fight against the disappeared network.

The simplest tests

First, we check the balance status. Each provider offers its own method. Read the instructions or dig through your contacts list - usually there is a corresponding number there. To obtain account information, dial *, then a certain three-digit code (unique for each operator), followed by the # symbol and press the call button. In response, the display shows the amount available to pay for calls. If the wallet is empty or there is an overspending of cash, top up your account and the Internet will appear.

We will assume that everything is OK with the balance. What to do next? We look at the network connection indicator. If it is deactivated, it means you are out of range. There is only one cure for this - get away from this place.

In all modern models smartphones have a special option. It's called "Data Transfer". To get to this parameter, you need to do the following:

• Go to the connection settings menu.
• Click on the “More” item.
• Click on the “Mobile network” item.
• On the screen that opens, check the “Mobile data transfer” checkbox. The picture below will serve as a good illustration:

What to do if there is still no Internet? You can try turning off your smartphone and turning it on again. Sometimes it helps. The fact is that 3G networks often stop pinging after leaving the subway and in other cases entering the access zone from places where there is no network. In this case, the machine is unable to connect to the network without rebooting.

Restore settings automatically

It happens that the device’s network settings have been lost. Restoring them is not difficult and can be done in two different ways: obtain the settings from the operator or perform the configuration manually. Of course, the first method is preferable. Simply because it is simpler. There is no need to bother yourself with all sorts of technical details. For some time now, this service has become available from every mobile operator. To download settings from the provider's server, you need to call a specific number or send an SMS to the number. For Beeline this is a call to number 06503, for MTS - an SMS to number 1234, Megafon receives SMS to number 5049, and Tele2 is waiting for your call to 679.

In response, the operator will send a settings package to your phone, which will be automatically registered in your phone’s operating system - that is, you won’t have to do anything manually. If you don’t know the “magic” number of your operator, then go to their website - this information should be there.

Restoring settings manually

Theoretically, anyone can set parameters manually, but not those who are not at all familiar with the OS of their smartphone. We present brief instructions(for more or less experienced users it should be enough):

• Let's get to the APN access point settings. Usually through the items “More” => “Mobile network” => “APN access point”.
• Create a new access point by clicking on the plus sign. A form will open with fields to fill out. Here you will need to set the connection name, user name, APN parameters and password to log into the network.
• We take the field values ​​from the following table, which contains data for each operator:

Enter the values ​​in the fields, save and reboot the phone. If after switching on the network is still absent, it means that things are bad and you will have to go to the specialists. That’s basically all you need to know about why the Internet doesn’t work on your phone.

Every year mobile internet It's getting better and faster. However, the technology is becoming more complex, as a result of which the likelihood of failures and malfunctions is growing. Therefore, we want to tell you what to do if the mobile Internet does not work on your Android device.

There are many reasons why your phone cannot connect to the Internet on the operator’s network: it may simply not be configured, or you may have encountered a hardware malfunction of the network module. Let's look at the causes and methods of eliminating the problem in order.

Reason 1: Insufficient funds in the account

The most common reason inoperability cellular internet— there is simply not enough money in the account. Perhaps you simply didn’t pay attention to it and didn’t replenish it on time. Check the amount of funds with a USSD request from your operator:

• Russian Federation: MTS, Megafon - *100#; Beeline - *102#; Tele2 - *105#;
• Ukraine: Kyivstar, Lifecell - *111#; MTS, Vodafone - *101#;
• Republic of Belarus: Velcom, MTS, life;) — *100#;
• Republic of Kazakhstan: Kcell - *100#; Beeline - *102# or *111#; Tele2 - *111#.

If you find that there is not enough money in your account, simply top up your balance using any available method.

Reason 2: No coverage or device is not registered on the network

The second reason for the lack of Internet is that you are outside the network coverage area. You can check this by looking at the indicator in the status bar: if you see a cross icon on the indicator, then you most likely will not be able to connect to the Internet, or make calls.

The solution to this problem is obvious - go to a place where the network catches better. If you are at a point with reliable reception, but the no network icon does not disappear, most likely your device is not recognized by the cell tower. This is usually a random single failure that can be easily fixed by rebooting the device.

There may also be problems with the SIM card, the main problems of which and how to resolve them are described in the article below.

Reason 3: Airplane mode is on

Almost since the advent of mobile phones, they have had a special mode designed for use on airplanes. When this mode is activated, all types of data transmission (Wi-Fi, Bluetooth, communication with cellular network) are disabled. It's very easy to check - look at the status bar. If you see an airplane icon instead of the network indicator, then offline mode is active on your device. It turns off very easily.

After completing these steps, check if the mobile Internet is working. Most likely, it should turn on and function normally.

Reason 4: Data transfer disabled

Another very simple reason lack of mobile internet connection. You can check this as follows.

You can also turn on mobile data with a switch in the status bar, if it is present on your phone.

We also note that in some cases, data transmission may be disrupted by malware. If you can’t turn on the Internet using the method described above, then it makes sense to install it on your phone and check the device for infection.

Reason 5: Incorrect access point settings

As a rule, when you turn on your smartphone for the first time with a SIM card inserted, you receive a configuration message with settings for the mobile Internet access point. However, in some cases this may not happen, especially if you are using a rare or uncertified device for your country.

Problems connecting to the Internet are common operating system failures. However, in some cases the cause may be a malfunction of the gadget itself, as well as communication problems. Our article will help you understand the causes of such problems, and will also tell you the main ways to eliminate them.

When diagnosing possible problems, you should start with the most common reasons for lack of communication. They may not be at all related to the operation of the device itself, but may directly reflect system or software problems with the smartphone.

Why there is no connection:

1. The period for replenishing the mobile Internet, or bonus megabytes and other services has expired. Even if the time to top up your balance has not yet come, there is always the risk of an unexpected change in tariff, in which wireless Internet services have become more expensive (and “eaten up” the money remaining in the account), or the period for providing these services has expired.
2. Lack of mobile phone coverage. There are still remote places or “anomalous zones” where the signal is very weak or absent altogether. Of course, if you are not in the mountains or on a trip, this reason disappears by itself.
3. Cellular connection problems. In general, signal transmission may be weak during heavy rainfall and other weather events. Breakdowns or replacement of wired connection equipment, as well as possible failures in the system - all this can lead to a lack of Internet.
4. Incorrect network settings. You should definitely check the correctness of the entered data: login and password when connecting to a new point or when using a trusted router. In some cases, the password may be changed without your notice (by overly greedy neighbors), or accidentally reset from the settings of the smartphone itself.

All of the above reasons can be attributed to communication problems, and not to the smartphone itself. It is not always possible to eliminate such errors, unless you can complain to the operator about a poor connection or quality of communication.

Internet does not work on Android: common problems and errors

To do this, it is advisable to conduct a series of “tests”, the result of which will indicate a possible problem.

What to do if you cannot connect:

• Check your data service connection. To do this, you can call your operator or establish a connection through your personal account.
• Check the Internet connection indicator. If less than two bars are displayed on the screen, the problem is with the connection quality, not with the device.
• For non-critical system errors, rebooting the phone helps. It also doesn’t hurt to check your device for viruses and malware, the effects of which can slow down reception.

An outdated phone can also cause unstable connections. In this case, updates or flashing the system can partially solve the problem. At the same time, the physical and moral wear and tear of the device will not allow you to fully take advantage of the Internet connection, so for some purposes it is preferable to use more modern gadgets.

Why the Internet does not turn on on Android: on the phone

If everything is fine with the connection and connection, you should definitely exclude possible damage to the device. Systematic connection problems require contacting a specialist, as well as diagnosing the device. In some cases, flashing or resetting the user settings helps. It should be noted that connection problems may occur periodically, for example, on weekends or holidays when the number of users increases. In this case, problems with mobile communications will remain unresolved, and the only possible option There will be a connection to the nearest Wi-Fi network.

The reason for the lack of communication may be falls or mechanical damage gadget, shocks and even battery overheating. In case of such troubles, it would be more advisable to take your phone (tablet) for repair rather than try to fix the problem yourself, which can lead to even more serious consequences.

Mobile Internet does not work on an Android tablet

If a similar problem occurs with your tablet, the above methods may not help. In this case, you can use some tricks, which, according to experts, often work with this type of device.

What actions will help restore the connection:

1. Turn off the device for a while and remove the battery from the case.
2. After some time, install the battery in its original place.
3. Turn on the tablet and try to find a connection.

If it is impossible to find the cause of the system failure, a radical solution to the problem may be to reset the settings to factory settings. This will delete all data and settings entered by the user, as well as system updates. In fact, the tablet will be exactly the same as the day it was purchased, so all the necessary applications will need to be installed again. A big plus will be the acceleration of the device, as well as clearing the memory of “traces” of previously running applications. The downside is the loss of all information and achievements in games, saved applications and other acquired information “baggage”.

Internet does not work on Android: how to set it up

The connection is carried out according to your mobile network service package. Such actions are also called online registration. In some cases, these settings may be reset automatically, for example, if there are viruses in the device or the signal is weak. To eliminate such situations, it is enough to check some of the previously entered parameters.

In the main phone settings you also need to check your data connection. You should look for the required section in the menu item “Wireless networks” - “Advanced”. Then you need to go to the category " wireless networks", where to activate the data service.

Many users are interested in the question of why the Internet does not work on Android when it is connected, but does not go online. Deal with everyone possible situations This is only possible when diagnosing the device at a service center. Minor problems, settings failures and other troubles can be easily corrected on your own using the tips in our article.

First of all, it’s worth trying to figure out why it may happen that, quite recently, a perfectly working smartphone or tablet running the Android system began to “act up.” For example, he stopped connecting to a previously familiar Wi-Fi network, or he connects to it, but the Internet still doesn’t work, or the Internet stopped working even when “data transfer” is turned on on the device, or, The smartphone has problems with communication (network), when “data transfer” is turned on or when connected to Wi-Fi.

The fact is that in addition to the processes visible to us, Android constantly runs processes that are responsible for the functioning of the system kernel itself. What are these processes: all the functionality of our gadget constantly relies on auxiliary system functions inside the system kernel, and without these functions it simply cannot work. Any function that we launch immediately accesses the system kernel and interfaces with its work throughout the entire time. And, even as soon as you launch the gadget and it turns on, all the kernel functions have already started working.

Over time, various types of system garbage remain inside the system (kernel). It inevitably appears on any Android device, be it a tablet or a smartphone. And, periodically, it must be “cleaned out”. Therefore, it becomes more and more difficult for the system to work in a stable mode, and over time, “brakes,” “lags,” “glitches,” etc. appear. This can affect anything - any functions and capabilities of your tablet or smartphone. Figuratively, it’s as if the “gears” that previously rotated and interacted inside the device were perfectly clean and lubricated, now everything is covered in dust and sand, and rust has spread across them. Imagine how, for example, a watch would work with such a mechanism. It's the same with the Android system. A notable feature of this kind of problem is that if the gadget begins to have “Internet problems,” then the same “mote” inside the system of your device will most likely create obstacles to all functions associated with this area ( network, wi-fi, data transfer, etc.)

And, in order for the gadget to work without such failures, it is necessary to keep its system clean and tidy. There are 2 ways to do this:

• METHOD.1. The first one does not require any third party programs and utilities, and is available for execution by absolutely any user. To clean all working components of your gadget’s system, you need to do a “full reset” once every three to four months, depending on the intensity of use. This feature is available in every Android device. It is usually located in the “settings” section - “backup and reset” - we go there, and once every few months we select the “full reset” option (restoring standard settings with deleting all data). However, when using this functionality, you should first save all the necessary data, because after you perform a “reset”, the system will not only clean itself, but also delete all files, contacts, etc. saved on the gadget. If this option is not acceptable to you, see “method 2”..
• METHOD.2. Involves the installation of specialized software. Installation of an application that will constantly monitor the correct and smooth operation of the system, constantly cleaning it without your participation. Today there are quite a lot of applications with this kind of functionality. However, the most effective by far is utility - Multi Cleaner, download, install from google play, and just get acquainted with the functionality of which you can .
• Also, to achieve maximum speed exchange of data over the Internet, it is recommended to install it on your Android device high speed browser Yandex Browser download which from Google Play, Can .

If, however, it turns out that the desired result was not achieved, unfortunately, everything is somewhat more complicated and, first of all, it is worth “reflashing” the gadget - i.e. — change the entire Android operating system. However, if you do not have the skills to change the OS in devices on the Android platform, it is not recommended to do this according to the instructions that come to hand. Because changing the operating system (“flashing”) of your gadget is not a simple procedure at all, requiring special skills and quite a bit of experience. By reflashing the phone yourself, you can easily disable the gadget altogether. IN Service Centers this is called "getting a brick". Therefore, be careful and attentive if you still decide to do this.