Why the main or front camera refuses to work on a smartphone. Skype does not see the camera on the laptop, what to do


Most modern laptops have built-in webcams. This is very convenient, especially if the laptop owner uses such common programs as Instagram and Skype. When buying a laptop with all the drivers already installed, we are sure that the camera should work without problems, but there are also situations when the software is not fully installed, because of which the user begins to wonder why the webcam does not work on the laptop.

All kinds of problems

Very often, problems with webcams on laptops occur due to various software failures. There are only two solutions to this difficult problem: call a specialist or do it yourself. Specifically, talking about a specific failure is simply stupid, because anything can happen to a laptop. If the webcam on your laptop has stopped working, the best way to solve this problem may be just to restore the factory settings of your device. To do this, you need to find a button on the device panel (it should be smaller than the power button).

Virus

This option also cannot be ruled out, especially if you do not have an antivirus installed on your PC. It will be very difficult to remove the virus on your own, so you will have to turn to various antivirus programs for help. Built-in webcam not working on laptop? It could be a virus!

User error

Most often, the camera on a laptop is working and ready to go, but it is simply not turned on, and the owner, not understanding what the problem is, starts to panic. How to check if the built-in camera is working? This can be done very simply: first of all, you need to turn on the camera by pressing the Fn button and a certain button from the F1-F12 row. Don't worry, there is a special sign on each button, we need to find a camera. Most often, the required button is hidden under the number 6 or 10 (that is, F6 or F10).

There are also models in which the camera can be turned on using a special switch located on the back of the device. If your webcam does not work on your ASUS laptop, pay attention to the back of the PC, perhaps the necessary button is installed there.

Drivers

If the webcam is not working, it is likely that the reason for this is the lack of a driver necessary for the camera to work, which can be easily fixed. This problem is very common on new laptops, so don't worry, everything will work. To check if the problem is with the drivers, you need to find the camera built into the PC in the list of devices. In the event that there is a small question mark next to the camera icon yellow color, you should uninstall the webcam driver, then turn off and on your computer, and then download and install the necessary driver again. It is better, of course, not to download the driver from the Internet, but to install it from special disk Software that should come with the laptop. If for some reason there is no disk, we download the driver only from the website of the manufacturer of your laptop.

It is often recommended to download one of the most latest versions drivers. On the one hand, this is correct, but on the other, alas, no. The new version of the driver may not be 100 percent debugged, which will cause new failures in the PC system. Taking HP laptops as an example, we can go to the official website of the manufacturer and download the necessary driver there if, of course, the webcam on the HP laptop does not work or some other problems.

Software failure

The camera is not in the list of devices on the laptop? Then, most likely, the cause of the breakdown was a software failure. In such a situation, it is best to update the configuration of all PC hardware (for this you need to click on the appropriate button).

After these steps, the computer will detect the device, you will need to install it, and then update all the drivers for the webcam. If you have completed all these steps, but there is no result - the question of why the webcam does not work on a laptop is still open, try completely reinstalling the system.

Problems with Skype

There is also such a situation when both drivers and software work correctly, but the webcam itself does not function in a special program for making video calls around the world - Skype.

Once in this situation, you first need to check the settings of the program itself, most likely, it will have to be deleted, and then download and install it again. You need to download the program only from the official site!

Marriage

Very often, when a person buys a laptop, he does not even check the camera, and then finds that the webcam on the laptop does not work for him. And then what to do? Perhaps it's not the drivers and software, but the camera itself. It may be defective, and after buying a laptop, it will be simply impossible to prove it. What to do in such a situation? Yes, you can’t do anything here: either buy a regular stationary webcam, or replace the built-in one at your own expense. Always check the condition of the webcam when buying a laptop.

PC hardware failure

If you find yourself in a situation where none of the options is suitable, then the point is still in the hardware of your personal computer. It’s not worth solving the problem on your own, because you can only aggravate the situation. You will have to call a specialist or take your laptop to service center wizards who will try to fix this problem. It is even possible that the breakdown will be much more difficult than it seemed before, here, all the more, you should not try to do something on your own.

However, if you are a risky person and your webcam does not work on your laptop, but you want to fix everything yourself, follow the instructions below.

The device will have to be carefully disassembled, but this will need to be done so that later there are no extra parts left. Find a special booklet that should come with the laptop. Thanks to the leadership Maintenance laptop of your model, you will disassemble it, but this is only the beginning - to assemble Personal Computer will be much more difficult. The most common problem due to which the webcam on a laptop does not work is the hall of a special loop. It is possible that the problem lies not in this at all, but in the connector, which may be poorly inserted - pay attention to this.

There is one very important note! If the webcam does not work on a laptop, and you have tried all the ways to turn it on and suddenly remembered that your laptop is on warranty service, do not disassemble it under any circumstances, otherwise the warranty will be automatically nullified. Simply put, you will simply lose the right to free warranty repairs by a service center that has signed a contract with the company. If the warranty laptop suddenly stops working, then, of course, it should be taken to a service center to be repaired completely free of charge or exchanged for a brand new laptop of the same model.

What to expect? Try to repair your personal computer yourself, and if it doesn't work, contact the service center.

Skype camera not working on laptop

Most modern laptops are equipped with webcams. It is very convenient: you do not need to connect anything additionally, the main thing is that there is Internet - and you can communicate via video link with friends and acquaintances. But it happens that the webcam stops working. Why is this happening and what to do in such a situation?

Join the discussion

The problem with the webcam can be both software and hardware. Software issues are related to software, hardware - with the "stuffing" of your laptop. First you need to check the version with software problem A: Such problems can usually be solved by yourself. In the case of a hardware problem, the laptop will have to be carried in for repair.

Webcam not enabled

The most banal reason: the webcam is turned off, and you just need to turn on the webcam. In some laptops, you need to press the Fn key and one of the F1-F12 function keys (usually F10 or F6, this can be found by the icons next to the keys or from the laptop manual).

Webcam drivers not installed

Then check if the drivers are installed on the webcam. Let's say it happens that the operating system did not "pick up" the device (this happens, for example, if you new laptop, which was released recently, put old version operating system; new device drivers simply cannot be “sewn into” it). Or the driver was damaged as a result of some kind of system failure.

  • To check for drivers, go to the Device Manager in the Control Panel and find the webcam in the list there.
  • If there is no camera, then the system does not see it. If there is a camera, but there is a yellow question mark in front of it, you need to remove the driver, and then the device.
  • To uninstall the driver, right-click on the line with the webcam and select Properties from the context menu.
  • In the hardware properties window, go to the Driver tab and click the Uninstall button. If the system asks you to confirm the deletion, click OK.
  • When the driver is removed, remove the device (right-click on the device - Delete), then restart the laptop and install the driver on the webcam.
  • If a "native" disk with drivers came with the laptop, you can try to install the driver for the webcam from it.
  • If there is no disk, you need to go to the manufacturer's website, select your laptop model and operating system, download and install the required driver.
  • You need to download drivers from the manufacturer's website, and not from suspicious warez portals! Choose drivers specifically for your OS version, drivers for Windows XP on Windows 7 are unlikely to help.

    If there are multiple versions of drivers, choose the latest one and start trying from there - it's possible that there was a bug in the previous version of the driver that was fixed in new version. But sometimes it also happens that just in the new versions there are some shortcomings that are not in the old ones. Therefore, if installing a new version of the driver does not help, try installing an older one (before that, of course, by removing the previously installed one, installing one driver over another is unlikely to be effective).

    Skype webcam not working

    How to check if the webcam is working after installing the drivers? If you have an operating Windows system XP, you will most likely be able to find the camera directly in the My Computer window. In some laptop models, when installing drivers, a special utility for working with a webcam is also installed, you need to run this utility.

    If you can't find the camera anywhere and a special utility, too, install Skype or any other program that involves working with the camera and check the camera's performance with it.

    Hardware reasons

    If reinstalling the drivers didn't help, the laptop's webcam may not work due to hardware reasons. There are two main reasons: this is a breakdown of the camera itself or a breakdown of the cable connecting the camera to motherboard. In both cases, only the service center will be able to help you. We advise you to first take the laptop for diagnostics and find out the preliminary cost of the repair: it may be cheaper and easier to buy an external webcam connected via USB than to repair the built-in one.

    When your laptop's webcam isn't working, don't panic. In most cases, it is possible to get by with "little bloodshed" - reinstalling the drivers.

    Why is the camera not working in Skype on a laptop


    The webcam has become very popular due to its affordability and ease of use, but like any popular thing, it can have difficulties, the main of which is the failure of the hardware itself or, more likely, a software failure.

    In fact, the equipment has any defects or breaks much less often than the drivers fail. In this regard, you first of all should do all the possible methods for solving system failures provided in the article.

    The webcam is an integral part of laptops, netbooks and other gadgets of this type, so first of all, especially if you have an old computer, check if you have the camera turned on at all. It is not uncommon that the image capture device is locked, to activate it, you should press the appropriate button, if there is one, or the Fn + F1-12 key combination, the required number varies depending on your computer.

    Before you start solving the problem, you should analyze if you know what caused the non-working webcam, usually: you updated the drivers for it, installed or updated Windows to a newer version, it may have happened mechanical damage. After that, you can start taking actions based on the information received.

    Driver health diagnostics

    Usually, driver failure is the most common problem, as an error can be created after any updates or even out of the blue. Here it should be in the first place, especially if the situation arose without visible reasons, just restart your computer and webcam. Despite its simplicity, the method works and saved many users from lengthy diagnostic manipulations.

    After that, if the reboot did not help, you should run diagnostics in the "Device Manager" - this is exactly the place where you can solve most of the problems with the equipment.

    1. Go to the "Control Panel" for this, open the "Start" menu and find the item you need;

    2.Now you need to go to the "System and Security" category;

    First of all, you should search for your camera in the special section "Image Processing Devices". If it is not there, pay attention to whether you have unknown devices. You may find that it is not in any of the options, then click on the "View" tab and check the "Show hidden devices" box.

    You can try, regardless of the result of the previous diagnostics, click on the “Action” tab and click on the “Update hardware configuration” option, after updating the problem may be solved.

    Driver recovery

    Now let's take a look at the problems in turn, if you have a webcam displayed in the corresponding menu, you should check if there is an "Enable" button in your webcam, if not, then:

    1.Double click your device;

    2.Go to the "Driver" tab;

    3. Pay attention to whether the "Rollback" button is active, if so, then you can use it;

    4.Click on the "Update" button and check if the necessary drivers exist, for example, in the webcam's memory.

    In the event that you are unable to use the previous step, due to the designation of the camera as unidentified equipment, you should go to the website of the manufacturer of the laptop or the camera itself and download the necessary application. It is preferable to use the drivers that you can find on the website of the manufacturer of your computer, because sometimes, special programs or modified drivers are required for the camera to work. Also, some manufacturers, such as Lenovo, may require the Lenovo Settings app, go to the Camera tab and turn off Privacy Mode.

    Before installation, it is better to remove the old version of the application from the computer; this is also done from the Driver tab in the Device Manager.

    Restoring driver compatibility

    Quite often, the driver of the webcam itself becomes outdated, as new ones come out. Windows versions and, therefore, there is no compatibility with these systems. In this case, you should use the website of the camera manufacturer, but it happens that there are simply no new drivers. Then the Run Programs Designed for previous versions windows":

    1.Open the search box, on the start menu bar;

    2.Find desired application by name, you can enter the word of the previous ones;

    3.Run the function, preferably with administrator rights;

    4. After a while, you will be presented with a list, find the desired element in it or use the "Not in the list" item and specify the path manually;

    5.Select the option "Diagnostics of the program", and then specify the version of the system with which you want to be compatible.

    There is a possibility, if you do not have a built-in webcam, that the USB port is not working, try changing it to another one. Visually check the integrity of the webcam and its cable, as there may be mechanical damage.

    If you still have questions on the topic “Webcam does not work in Windows 7,8,10, how to solve the problem?”, You can ask them in the comments


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    All modern laptops are equipped with built-in webcams. It is very convenient: you do not need to connect anything additionally, the main thing is that you have access to the Internet, you can communicate through video communication services and make video calls.

    But sometimes the webcam refuses to work, what then to do? The problem can be both software and hardware related. In the event of some kind of software failure, you can usually fix the problem yourself. If the webcam stopped working due to a hardware failure, then you can’t do without qualified help.

    If the webcam on your laptop does not work, then first of all you need to make sure that it is enabled. On most laptops, it is enabled by pressing the Fn key plus one of the F1-F12 keys, and can be found by an icon in the same color as Fn. It is possible that the camera was just turned off and it just needed to be turned on.

    Next, check if the webcam driver is installed in the system. The driver could "fly off", that is, it was damaged after some kind of system software failure. It is also possible that you simply did not install it after reinstalling the operating system. For some webcam models, the operating system itself can find a suitable driver, but most often you need to install it yourself.

    To check if the drivers for the webcam are installed, you need to "Device Manager" see if this device is displayed. If it's not on the list, you just need to install the drivers. The display of a question mark next to the camera may also mean that the installed driver is not working correctly. In this case, you will need to reinstall it, and for this, immediately remove the old one.

    (the screenshot shows that two drivers are installed, one for the built-in webcam, the second for the remote HD webcam)

    To remove an incorrectly working driver, you need to "Device Manager" right-click on the webcam entry and select "Properties" from the context menu. Then on the Driver tab, click the Uninstall button. After this procedure, it is advisable to restart the laptop, and only then install a new driver.

    If a "native" disk with drivers was attached to the laptop, then the driver for the webcam can be installed from it. But still it is better to find a suitable driver on the laptop manufacturer's website. There you specify the model and the operating system you are using, download and install. In addition to laptop manufacturers' websites, there are many other portals where they also post drivers, but it's better to trust the official source.

    When choosing a driver, it is advisable to choose the latest version, since it fixes previously found shortcomings. Although sometimes it happens, on the contrary, the new version contains errors that were not there before. Therefore, if the webcam does not work correctly after installing a fresh driver, then try installing an older version.

    After installing the drivers, check if the camera is working. This can be done either with a video calling program such as Skype. Or using a special utility, which is usually installed along with the drivers.

    If the webcam works, then the problem is solved, no - then the reason is more likely in some kind of hardware failure of the laptop. A malfunction of the webcam itself or damage to the cable that connects it to the motherboard. Be that as it may, you will have to carry the laptop to the repair shop. But before deciding to repair, we recommend that you immediately take it to the diagnostics in order to find out the nature of the breakdown and the approximate cost of the repair. It may well turn out that it will be easier and cheaper to buy a webcam as a separate device than to repair the built-in one.

    Today even on cheap smartphones professional photomodules are installed, which are in no way inferior to the once popular "soap boxes". With the help of mobile gadgets, any user can feel like a novice photographer. And if you install special program for the camera on android, you can play around with the effects and give the pictures an extra charm.

    No matter how well the gadgets work, some people are faced with the fact that the photo module of the device stops working for no apparent reason. Let's try to understand this problem.

    Likely Causes

    If the camera on android does not work, then there may be a number of reasons for this. For example, in the process of updating the phone software, a failure occurred, which caused a malfunction of the photomodule. In addition, some users try to reflash gadgets on their own, which is also fraught with consequences. Viruses and malicious files can also cause the Android camera app to turn off.

    And, of course, the smartphone can fail due to mechanical shock. Below are the most common problems and how to solve them.

    Software bugs

    • Viruses. To get rid of the malicious code that could interrupt the camera application on Android, you need to install a good antivirus and scan the system.
    • Absence free space. If everything is packed to capacity on the memory card or on the phone itself, this can cause the failure of the photomodule. To solve this problem, it is enough to clear the phone memory and delete all unnecessary or unused files.
    • "Clogged" cache. Temporary files are constantly accumulating on smartphones. If the cache is full, then this may well cause an error. Therefore, it is enough to simply delete all temporary data.

    • Wrong settings. If the picture was taken on a memory card, which was later removed from the smartphone, then you just need to restart the phone.

    If after these manipulations the camera on the android does not work, then the problems may be more global.

    Physical malfunctions

    Before you go to the service center, it is worth checking everything possible reasons breakdowns. Even if they sound absurd.

    If the camera on the Android phone does not work, then you need to check if the micro SD card is in place. Very often, on smartphones, photos are not saved to the device itself, but to a miniature drive. If it is not inserted into the phone, then the camera will be inactive.

    The second most typical reason for an Android camera not working is a dirty lens. Very often, users buy unusual cases for smartphones, under which dust and dirt successfully accumulate. Therefore, in the event of a malfunction, it is worth checking whether the miniature eye of the photomodule is dirty.

    If the camera works intermittently and periodically turns off right in the process of shooting, then it is worth re-configuring it, following the correct sequence of actions.

    How to set up the photomodule correctly

    If the camera on android does not work or crashes periodically, then you need to follow a few simple steps:

    • Reset your smartphone to factory settings. Usually, for this you need to go to the gadget menu and find the "Backup" line. After that, you need to select "Reset factory settings". Before that, it is better to save all important data and transfer contacts from notebook to a memory card.
    • Download and install an antivirus (before that, you should not go to other sites). After that, you need to clean the system. It is recommended to download anti-virus programs only in Google Play, so you can be guaranteed against malicious files.
    • Clear cache. This operation is performed immediately after the antivirus scan has been performed. To clean it, you need to go to "Applications" and find "Camera" there. In the same menu there will be a button "Clear cache".
    • Wipe the objective lens thoroughly with special wipes for optics.

    If you still can't take pictures, you can try installing another camera app. There are a huge number of such utilities. There are paid and free programs, more functional and those that only allow you to take pictures.

    If all else fails, then it remains only to contact the service center.