After updating Windows 10, programs are not installed. Fixing driver compatibility issues during installation


10.08.2016 Frank 0 Comments

Windows 10 updates may be different: 10041, 9860, 1511, 10586 - more likely to appear in the future.

At the same time, the Windows 10 update itself can be considered from two positions - updating from older versions (seven or eight) and directly obtaining new versions of the ten itself.

Some computer or laptop owners have problems in both cases.

After the release of version 10586, it became available for everyone. Why?

Microsoft is partly to blame, although it’s probably not their fault, it’s just how they wanted it. They removed the link to the free download from their website followed by manual installation Update 10586 as an ISO image.

Now they send him out in “waves”, in other words, not everyone at once - “happiness” will have to wait. If you are standing in a “queue”, it means you have to wait.

The first reason why Windows 10 update 10586 does not arrive

If you have the "Updates from multiple places" option enabled, then you need to disable it - it will not allow you to receive new version(So ​​Microsoft decided).

To do this, open “update and security”, select the “Advanced options” section and disable this feature in the update center. Then you can start searching for available Windows 10 updates.

Update to Windows 10 version 1511 or 10586 manually if it doesn’t work automatically

If the automatic options do not work, you can download version 1511 yourself. There are 2 ways to do this trick.

The first is to use the Media Creation Tool utility (you can download it for free from the Microsoft website), launch it and click on the “Update Now” button.

The second is to download the Windows 10 ISO file and create a bootable USB flash drive or disk.

Then you can perform a clean installation through the BIOS or overlay old version without logging out by clicking on the setup.exe file

Reason three why there is no upgrade to Windows 10 from 7

If you currently have a current operating system seven, then Service Pack 1 must be installed in it, otherwise the update will not come.

Also, seven or eight must be completely legal and activated

One more thing. Users on the Home version can only upgrade to Windows 10 Home, while those on Pro can upgrade to dozens of Pros.

Reason four why there is no update to Windows 10 – changes at Microsoft

Microsoft has changed its mind about how latest version Windows 10 10586 can be installed.

If some time ago users were advised to download the ISO image and update manually, now all those who have not yet updated to ten will have to perform a clean installation of the first version of RTM and, after they have done this using Windows Update, install all updates , released from July until now.

This strange decision will of course hinder migration to Windows 10, but sooner or later, the top ten will reach all compatible computers and laptops, free or for a fee - the operating system from Microsoft has more benefits than those offered by OS X or GNU/Linux.

Moreover, interest in Windows 10 is increasing. By the way, anyone who doesn’t upgrade for free will have to fork out $120 for the basic Home version or $200 for the professional version.

Free updates are available only in new versions starting from version seven. Therefore, if you are still using Vista, then nothing will work for you. Good luck.

It turns out that updates are not installed on Windows 10. Although you constantly receive updates that a new update has arrived. But when you click such an update, you cannot complete the process, you cannot even start it due to the fact that they pop up right away. As a result, the update fails. If the problem is acute for you, then read and know what to do if Windows 10 is not updated.

Reasons why such a failure may occur

If you can’t get the update, then this can only mean that your Windows is quite sensitive to the “firewall”. And it’s impossible to install without it. In order for the update to take place, you just need to turn on the firewall.

Enabling the firewall

In order to understand why any update cannot be installed, you can try turning on the firewall. Here's how to do it:

  • You need to open the search through “start”. You can open this menu using the keyboard shortcut “Q” and “Windows”.

  • There we already enter the word “services” and then the “Enter” key.
  • All that remains is to find “Windows Firewall” here.
  • Once you have found it, you should click on this item with the mouse.
  • Now select “properties” in the context menu.
  • There we already find a line called “startup type” and simply set the value to “automatic”.

All that remains is to simply confirm your actions by clicking “apply” and “ok”.

Afterwards, without removing the selection from this menu, you should find the inscription at the top and left with the same name “run” and simply follow it.

This is how you turned on the firewall and now you can safely check the updating process or, in other words, try to install those updates that caused difficulties for you and simply could not complete such operations.

Shutdown

Once you have installed the necessary updates, it is recommended that you disable your firewall. If you want, instructions for disabling are contained below. Everything should be done in the same order as when turned on of this device. Only at the moment “startup type” we no longer select “automatic”, but here we should click “disabled”. You can also turn it off using the control panel.

Five ways to update

Method number one:

Now defender windows versions up to 1607 can be updated using a special update center. You can find it through the Start Panel and then go to Settings.

Video update via update center.

Method number two:

For this method use the Media Creation Tool.

In the video you can clearly see how to update using the Media Creation Tool.

Method number three:

You can also easily upgrade using the Windows10Upgrade utility.

Video update using the utility.

Method number four:

Update using Windows 10 ISO image.

Method number five:

Use simple automatic updates.

Updating the operating system is an important procedure, so it should be done regularly. However, sometimes during the download or installation of the update itself, errors occur that prevent the installation of a new version of the package. They can have different codes and messages. It is also possible that downloading an upgrade or searching for it takes too long and is ultimately not completed. What exactly can you do for each type of error?

Possible causes of problems installing updates on Windows 10

Problems with Windows Update may occur for the following reasons:

Table: main errors when installing an update in Windows

ErrorDescription
Windows update failed.
Cancel changes.
Don't turn off your computer.
Occurs, as a rule, due to the presence of duplicate user profiles on the PC or due to a full update cache.
Error that starts with code 0xC1900101There are problems with drivers on the PC. Check Device Manager for errors and, if necessary, correct damaged files in the Command Prompt console. If it doesn't help, try other methods.
Errors 0xC1900208 - 0x4000CThis error may mean that you have an incompatible application installed on your computer that is preventing you from completing the update process. Remove any incompatible apps, and then try the update again.
The update is not applicable on this PCThis error may mean that required updates are not installed on your computer. Install all important updates on your computer.
Updates are installed but not configured.
The update was completed but was cancelled.
In this case, it is recommended to find out the exact error code in the update log, which can be opened through Windows Update. The code will make it clear what measures to take next.
Error starting with code 0x80070070The code indicates that there is not enough disk space.
0xC1900107The cleanup operation of the previous installation attempt is still pending and requires a system reboot to continue the update. Reboot your device and run the installer again. If restarting the device does not solve the problem, use Disk Cleanup to remove temporary and system files.
0x80073712A file required by Windows Update is damaged or missing. Try restoring system files.
0xC1900200 – 0x20008
0xC1900202 – 0x20008
This error may mean that your computer is not compliant minimum requirements to download or install an update to Windows 10.
0x800F0923Driver or other software on your computer are not compatible with the Windows 10 upgrade. For instructions on how to resolve this issue, contact Microsoft Support.
0x80200056The update process was interrupted because you accidentally restarted your computer or logged out. Try updating again and make sure your computer is plugged in and remains turned on.
0x800F0922Your computer was unable to connect to the Windows Update servers. If you're using a VPN to connect to your work network, disconnect from the network and turn off your VPN software (if applicable), then try the update again. This error could also mean that the system-reserved partition does not have enough free space.
0x80240016, WindowsUpdate_8024401C, 0x8024401C, 0x80070490Important system files have been damaged - use the Command Prompt and remove viruses from your PC.

Basic ways to solve problems installing updates on Windows 10

The operating system has many tools and modules that can solve the problem of updating it. Determine the error code and act on it using our instructions.

Tens developers give the following tips for troubleshooting errors during system updates:

  1. To start searching for an update, click on the “Check for updates” button. If the search does not start or an error occurs, close the center, wait 15 minutes, enter it again and run the scan.
    In the Settings window, select the section called Update & Security
  2. Open the “Windows Settings” window on the display: press two buttons Win and I on the keyboard at once. If nothing appears, use the Start menu. Click on the gear above the power off button.
    Click on the gear to open the Windows Settings window
  3. On the panel, go to the “Update and Security” block.
    Click on the "Check for updates" button
  4. Also follow the "Advanced Options" link at the bottom of the button. Set up automatic installation for the update.
    In the drop-down menu, select the first item “Automatic”

This solution can only help in a number of cases, for example, when the download of updates was interrupted due to some single failure in the system or due to a temporary lack of Internet.

Solve problems using the Computer Troubleshooter

The developers built it into Windows special tool, which allows you to find various problems in the system and fix them immediately. We will tell you how to use this tool in the instructions:

  1. We will launch the tool through the “Control Panel”. You can open it through the “Run” module: hold down Win and R, type the control request in the empty field and click OK.
    In the “Open” line, enter the command control
  2. You can also launch the panel through “Search”. We enter the appropriate query and open the classic application in the results.
    Search for "Control Panel" and open the desktop app
  3. On the panel, click on the “Troubleshooting” section.
    In the Control Panel window, find and run the Troubleshooting block
  4. In the left column, click on the second link “View all categories”.
    Go to the list of all categories for troubleshooting
  5. We are waiting for the system to detect available diagnostic packages.
    Searching for diagnostic packages will take some time - please wait a moment
  6. At the end of the list there will be a “Windows Update” module. Right-click and select the “Run as administrator” option.
    Run the Windows Update troubleshooter as an administrator
  7. In the troubleshooting tool window, click on “Next” so that it begins the search.
    Click “Next” to start searching for problems on your computer
  8. Again, we wait until the tool completes the problem detection procedure.
    Wait until the search for problems on your device is completed
  9. If problems are found, the tool will notify you about this and immediately provide the opportunity to correct them. For example, the module may offer to run a pending update. Click on “Apply this fix”.
    Click on “Apply fix” to have Windows fix the problem with the update
  10. The system may also find any additional problems. You will learn about the success of the operations in the report, where there will be a list of errors and a mark opposite each one - “Fixed”, “Not fixed” or “Detected”. If any problems remain unresolved, run the diagnostic tool again. You can also view additional information about the problems.
    Click “Close” to exit the module
  11. If the module does not find any problems in the operation of the update center, move on to other solution methods.
    The tool may not detect any problems on your PC related to Windows Update.

Checking services

The Windows service corresponding to the Update Center may simply be turned off on the device at the moment. For the update to take place, you need to activate it and install it. automatic switching on with each system startup:

  1. Call up the “Run” window using a simple combination of Win + R. In free field write services.msc or copy and then paste. To execute, click on OK or Enter.
    Paste the short command services.msc into the empty field
  2. In services we find “Windows Update” at the very end of the list. Double-click on it so that a second window appears on the display. If the click does not work, right-click and select the last element “Properties”.
    In the context menu of the service, click on the penultimate item “Properties”
  3. For the startup type in the menu, set the value to “Automatic” - the selected service will start working immediately after Windows loads. After that, click on “Run” and apply the changes. Close all windows and try again to update in the center.
    Set automatic activation in the Startup Type menu

Clearing the update cache manually

Removing all data from the update cache is quite simple - even a beginner can do it. Follow the short instructions:

  1. Before getting rid of information about the previous system update, you need to deactivate the service responsible for the operation of the “Update Center” in the “Services” window. Open it using the instructions from the previous section.
  2. In the list of components we look for “Update Center”. In the middle part of the window, click on the “Stop” link. We don’t close the window with services yet.
    Disable the Windows Update service temporarily using the Stop link
  3. Launch Windows Explorer and immediately go to the directories on the system drive. Here we need to open the following folders: Windows - SoftwareDistribution - Download.
    On the system drive, open the SoftwareDistribution folder, and in it - the Download directory
  4. In the last section, select everything with the mouse, right-click and select delete from the options menu.
    Delete all contents of the Download folder using the context menu
  5. We return to the “Services” window. Click on the “Run” link so that the update service starts working again. Let's see if the problem with the system update has been resolved. To do this, follow the steps from the “Recommendations from Microsoft” section.
    Click on “Run” to reactivate the center service

Video: what to do if Windows 10 updates are not downloaded

Checking your computer for viruses

Even the presence of an antivirus on a PC cannot guarantee absolute security - a virus can penetrate through the protection. In addition, antivirus software may not be updated and therefore vulnerable. Let's look at how to identify and neutralize a threat on a PC, using the example of the standard Windows Defender antivirus, which is built into the Windows system:

  1. Open the Windows tray - the down arrow icon in the lower right corner of the display. Click on the small white shield.
  2. You will immediately see a window with the “Security Center” on the screen. Immediately click on the first tile “Protection against viruses and threats”.
    In the Security Center window, click on the first tile “Virus and Threat Protection”
  3. Click on “Run check now”. Defender will immediately launch a quick scan. If the program does not detect anything, follow the link at the bottom of the “Run a new advanced scan” button.
    To get started, you can run a quick scan and, if the defender does not detect anything, enable advanced scanning
  4. Select the first or third option. Please note that a full scan will take a lot of time, but you will be able to work in parallel on a PC. To perform the third option - offline - you will need to restart the PC. Within 15 minutes, the defender will search for and remove threats. After selecting, click on “Run Scan Now”.
    Select the scan type depending on whether you want to wait a long time for the scan to finish
  5. Wait for the verification to complete. In the results you will see a list of actions that can be performed with the detected threat. Select removal for all viruses found, if present.
    Wait for the advanced scan to complete and remove viruses if Defender finds them

You can also be helped by the small utility Dr.Web CureIt!, which can work with other antiviruses on the device without any conflicts and has a simple and user-friendly interface that a beginner can understand. It is better to download it from the official website. For home use it's free.

Fixing damaged system files

After checking with an antivirus, it is necessary to “treat” the system files - restore them. Of course, they could have been damaged not due to viruses - in any case, checking for damage and eliminating it will not hurt. Do the following:

  1. Expand the “Search” panel through the “Taskbar” (magnifying glass icon). Enter cmd in the empty field.
    Write a simple cmd code in the search bar of the panel
  2. Right-click on the classic Command Prompt application - in the small menu, click on the option to launch the console with administrator rights.
    Click on the “Run as administrator” option
  3. Allow the module to make changes in the operating system by clicking on “Yes”.
  4. Now type or paste the command DISM.exe /Online /Cleanup-image /Restorehealth. After that, immediately press Enter to execute it. The console will start the process of searching and healing damaged system files. Wait for it to finish - the module will provide you with a report on the work done. After that, restart your PC and try to update.
    Paste the copied command DISM.exe /Online /Cleanup-image /Restorehealth using the combination Ctrl + V

Video: how to check the integrity of system files and “cure” damaged ones

Cleaning the system disk from “garbage”

Remove temporary files and clean up various types system cache, such as the DNS cache, can be done using the built-in Disk Cleanup tool or third-party utilities. Let us describe the procedure using the example of a well-known free application CCleaner from the developer Piriform:

  1. We launch the official application page using any browser. Click on the first green button “Download” free version».
    Click on the first button “Download free version” if you do not want to buy the Pro version
  2. After the file is completely downloaded, run it and install the software, following simple instructions installer
  3. Now open the utility - we go straight to the desired “Cleaning” section. All the necessary checkboxes are already selected in the columns on the left side of the window. You don’t need to change anything in the Windows tab, but in the “Applications” block you can optionally set checkboxes for the browsers you use most often. If you do not clear their cache, they will collect a lot of unnecessary information on the system disk and work very slowly. Click on “Analysis”.
    Select the required sections to clean and click on “Analysis”
  4. The system will estimate the number of megabytes or even gigabytes that are recommended to be deleted, and will also inform you about the types of data that can be safely disposed of. Click on “Cleaning”.
    When the analysis is finished, look at the amount of data that will be free on the disk and click on “Cleanup”
  5. We confirm our desire to get rid of unnecessary information and free up the disk. We wait for the procedure to complete, close the utility, restart the device and try to update the system in the center.
    Click “Continue” to confirm your intention to delete unnecessary system files

Video: Smart cleaning of the system from unnecessary files using CCleaner

Temporarily disabling antivirus and Windows Defender Firewall

Deactivating your antivirus and Windows Defender Firewall can help install the necessary updates, the download of which is blocked by security programs by mistake. First, let's look at disabling the antivirus using the Avast utility as an example:


You can temporarily deactivate Windows Defender in its settings:

  1. Open the Defender panel through the Windows tray (image of a white shield). In the window, immediately look at the lower left corner - click on the “Options” link.
    Click the "Options" link at the bottom left of the window
  2. In the notifications section, click on “Virus and threat protection settings.”
    Click on “Virus and threat protection settings”
  3. Use the switch to deactivate the Real-time Protection option.
    Click on the first switch to deactivate standard antivirus protection
  4. Click "Yes" to allow the defender to change anything on your device.
    Click on “Yes” so that the “Security Center” can make changes to the system
  5. You will see that a cross in a red circle has appeared in the window. Repeat the update in the center. The protection will turn on itself after a while - there is no need to enter the defender again.
    When you disable the antivirus, try updating the system again in the center

Now let's look at how to disable the "Firewall" to bypass the blocking of downloading system updates:

  1. Call the “Control Panel” through the “Run” window and the control command or using the “Windows Search” window. Find the “Windows Defender Firewall” link and click on it.
    Select from all sections “Windows Defender Firewall”
  2. In the left column with links, click on the fourth - “Turn on and off...”.
    Click on the "Turn firewall on or off" link to go to the next page
  3. Check the boxes next to the “Disable” values ​​for two types of network at once. At the bottom of the page, click OK to save the settings changes.
    Check the “Disable” checkboxes for two types of network
  4. Red shields with crosses inside will appear on the screen. Try the update again. After this, be sure to manually enable Windows Defender Firewall protection.
    Make sure Windows Firewall is disabled and try updating your system

Video: How to disable Windows Firewall in several ways

Clean restart of Windows

Booting the operating system in clean mode means disabling all third-party services along with starting Windows, that is, utility processes that the user independently installed on the device earlier. This way, all extraneous components that could interfere with the installation of the update will be deactivated:

  1. In the “Search” panel, type the msconfig command into the line and launch the proposed classic utility with one click. The same code can also be entered in the Run window (Win and R).
    Enter the query msconfig in the “Search” or in the “Run” window
  2. In the configuration window, switch directly to the third section “Services”. At the bottom of the list, click on “Hide Microsoft services.”
  3. After that, click on the “Disable All” button. Apply the changes and go to the next tab called Startup.
    Deactivate all extraneous services using a special button
  4. To open additional window, click on the blue link “Open Task Manager”.
    In the “Startup” tab, click on the link to launch “Task Manager” on the screen
  5. In the manager, deactivate all program services in the list one by one using the “Disable” button in the lower right corner or through the corresponding item in the context menu.
    In Task Manager, disable all services in the list one by one
  6. Return to the “System Configuration” window and in the “Startup” section, click on “Apply” and OK. Restart your device and try updating again in the center. If it does not work, run the troubleshooter again in clean boot mode using the instructions from the section of the same name in this article.
  7. On a clean start, the PC will lose some functionality. After a successful update, return everything to its place in the “System Configuration” window - enable all third-party services in the list using the special button.

Checking Device Manager for errors

If your PC has damaged drivers, they can be a barrier to installing updates. You need to check the serviceability in the “Device Manager”:

  1. Going to its window in the “ten” is quite simple: right-click on the “Start” button in the lower left corner of the display and select the manager from the list that appears.
    In the context menu of the Start button, find the item "Device Manager"
  2. If the context menu does not appear for some reason, hold down R and Win and insert the code devmgmt.msc into the empty line. After that, click on OK or Enter to execute it.
    In the “Open” line, enter the request devmgmt.msc and click OK
  3. Take a close look at the list of connected devices and their drivers. Modules that are indicated by an exclamation point in a yellow triangle or a question mark are problematic.
    See if there is an exclamation mark next to any device in the list
  4. To fix a problem with the driver, update it using a special item in the context menu.
    Click on "Update Driver" in the context menu
  5. In the new window, click on “Automatic search”.
    Click on the first link to start automatically searching for updates for the problematic driver
  6. Wait while the system searches for an available upgrade on official resources. If present, it will be successfully downloaded and installed without any user action.
    Wait for the end of the search for an update for the driver with which you are having problems
  7. If there is no update, you will see a corresponding message in the window. In this case, click on “Close”. Call up the driver context menu again, but this time click on “Remove device”. After a couple of seconds it will disappear from the list. Try installing the update without this device.
    A message may appear in the window stating that you currently have the latest driver installed.
  8. After this, be sure to return it in place. In the manager, there is an “Action” section on the top panel. Open its panel with one click and select Update Configuration.
    In the “Action” menu, select the first item “Update hardware configuration”
  9. If this method does not work, install the driver by downloading it from the official website of the manufacturer of the specific hardware or the PC itself. It also makes sense to contact the company's technical support to find out if your device is compatible with the update that the center cannot install.

Removing duplicate profiles

Remove unnecessary account You can use the Registry Editor. However, any changes to it must be made with the utmost caution:

  1. Hold down the Win + R key combination on your keyboard and write the regedit code in the empty field. To execute it, press Enter or OK in the “Run” window itself.
    In the "Open" line, enter the command regedit and click on OK
  2. Click "Yes" to allow the editor to make changes to the system. Double-click to expand the third branch called HKEY_LOCAL_MACHINE.
    In the ProfileList folder, look for directories with long names
  3. See if there are directories with long names in the last folder. Open them and notice the ProfileImagePath entry. If these files in the folders have the same path, delete one of them. Usually the name of the duplicate has the word bak at the very end.
    If you find a duplicate entry, delete it using the context menu

System rollback

You can return the system to the state it was before errors with updates occurred using a restore point, a system backup (which is stored in an image file), and also by resetting to initial settings. Let's look at recovery using a point. Before applying any important changes to the system, for example, installing updates, the operating system automatically creates a restore point, so in most cases there are several points on the disk. Let's start following the instructions:

  1. On the “Desktop”, find the standard “Windows” “This PC” icon, which is usually used to open “Explorer”. Right-click on this icon and select the last item “Properties”.
    Select Properties from the context menu of the This PC icon
  2. Now click on the “System Protection” link in the left pane of the window.
  3. You will immediately be taken to the desired tab. Click on the "Restore" button to launch the rollback tool.
    Click on "Restore" to open the module to restore the previous system state
  4. On the initial screen of this tool, you either select the last point created (recommended value) or open a list with all available states. After that click on “Next”.
    You can select a restore point from the list yourself or immediately roll back to the previous state
  5. If you want to select a point yourself, click on the desired item to highlight it. You can find out which programs and drivers will be affected when you restore to a specific state using the button at the bottom of the list. After selection, click “Next”.
    Select the point with the left mouse button and click on “Next”
  6. IN next window you can view the date and time when the restore point was created and its description. Click on “Finish” - the system will begin restoring to the previous state. During the rollback process, the computer will restart. When the procedure is completed, run the system update manually in the Update Center.
    Click “Finish” for the module to begin restoring the system to its previous state

Video: how to rollback in Windows

Installing the update using the Windows Update Minitool utility

Windows Update Minitool is an alternative method to update the Windows system. The utility allows you to choose which updates to install and which not. The user also gets the opportunity to completely abandon them or delete the problematic update directly in the program interface. The application developer is a user under the pseudonym stupid user. He posted the program installer on the forum page, from which it needs to be downloaded. Let's look at how to use the tool in the instructions:

  1. Click on the Download link (Google Drive). On the next page, click on the “Download” button. Launch the downloaded archive through the “Downloads” panel.
  2. Run one of two files depending on the bit size of your system.
  3. Click on "Yes" to allow Minitool to make changes to your device.
    Click on "Yes" to allow Windows Update Minitool to change anything on the system
  4. Click on the circular icon with two arrows called “Check for updates.” The utility will begin searching.
    Immediately click on the update icon in the Windows Update Minitool window to start the search
  5. After some time, a list of Windows components available for updating will appear. Select the entire update with a checkmark and click on the “Install” icon - the program will immediately download and install.
    Click on the third icon to install the found updates
  6. Wait for the update to complete and restart your device.
  7. If necessary, configure automatic update in the lower left corner of the window in the drop-down menu. You have the right to set the value “According to schedule”. In this case, set the frequency with which the program will check and install updates.
    From the drop-down menu in the lower left corner of the window, select "Automatic"

Downloading offline updates for Windows 10 using the official method

Microsoft Corporation has a catalog of all updates, from which each operating system user has the right to independently download this or that update:

  1. First, you need to determine which OS build you have on your PC. To do this, hold down Win and R on your keyboard, and then enter the winver command in the “Open” field. Click OK.
  2. In the gray window, look at the version and remember its number.
    Find the update for your version of the package in the official Windows update catalog
  3. Find the required update file. Pay attention to the bit depth - it must match yours. Click on the “Download” button in the desired line.
    Using the appropriate button, download the necessary update for your system, which does not want to be installed in the center
  4. Click on the link that appears in a new window.
    Click on the link in a new window to start downloading
  5. Open the downloaded archive and run the update installer to update the system manually. Wait for the installation to complete. After this, reboot your device for the changes to take effect.
    Click on “Restart now” so that all changes after the update take effect on your PC

If you encounter problems with updating the "tens", first of all, you need to pay attention to the error code - this is the key to fixing the problem. The user can fix the situation with an incomplete update in many ways: from manually starting the search for updates and clearing the update cache to fixing damaged system files in the Command Line and rolling back the system using a restore point.

The problem is that update packages constantly released by Microsoft, even with automatic search and installation enabled, are not always installed. In this case, the system displays a message stating that the Windows 10 update package could not be installed. Why this happens and how to fix such failures, read on. There are not so many methods, but in most cases they turn out to be quite effective and eliminate problems that arise.

Why updates cannot be installed possible reasons

As for the manifestation of such failures, there can be quite a lot of situations: from the banal impact of viruses to errors in the system itself.

Sometimes the system may report that it was unable to install some Windows 10 updates or configure them due to lack of free space in the system partition, clogged with incorrectly downloaded cache update files, the Internet connection being blocked by a firewall, etc. But this doesn't happen often.

Windows 10 update fails to install: what to do first?

However, let's see what can be done in such a situation. If the user sees a message that the Windows 10 update cannot be installed, the failure may be due to the incorrect functioning of the service itself, which is responsible for the operation of the Update Center.

The first thing you can do is try to search for available updates manually. To do this, use the settings section, called directly from the main “Start” menu, where you select the update and security menu, after which in the “Update Center” you press the button to check for updates. At the end of the search, everything that is found will need to be integrated into the system or select only what needs to be installed.

At the same time, in the same section, use additional settings and make sure that the recommended automatic mode is used to check and install updates.

Troubleshooting using system tools

Another method for fixing a situation where the system fails to install the Windows 10 update is to use the built-in troubleshooting tool, which is called from the classic “Control Panel” (control command in the “Run” console), where in the System and Security section, select the search bar and fixing problems.

Next, select the use of “Update Center”, click the “Advanced” button in the new window, after which run as administrator is applied (you can also check the box on the line automatic application corrections).

Next, the troubleshooting process is activated. The results will most likely indicate that the Update Center database itself is damaged, after which you need to use the line to apply the patch. After this, a report of the resolved failures will be shown.

Fixing crashes with a utility from Microsoft

Let's consider one more remedy. Let’s assume that even after using the described tools, the updates could not be installed (the Windows 10 update log may contain information about errors).

In this case, you can go to the official Microsoft website and download a small utility from it to prevent errors of this kind from occurring. It's called Windows Update Diagnostic.

After running the utility, you just need to follow the instructions, after which the report will show the problems that were resolved or not. If there is an entry regarding the Service registration component, you will have to check the integrity of the system Windows files(sfc /scannow in a command line running with admin rights).

Activating the Update Center service

However, the system may be unable to install Windows 10 updates simply because the service itself is in a deactivated state.

You can check this in the corresponding section, which is called by the services.msc command in the Run console. Here you need to find the Update Center service, double-click to edit settings and check it. If the service start button is active in the window, it means that it is really turned off. We press the start button, and at the same time check the start type (it needs to be set to manual, as it was by default).

Actions with the system registry

Rarely, of course, but sometimes you can encounter update errors associated with duplication of user profiles. This problem can only be fixed using the Registry Editor (regedit in the Run menu).

In the HKLM branch, you need to go down the directory tree and find the ProfileList directory there, as shown in the image above. Each directory should check for the presence of the ProfileImagePath parameter. If several sections contain a link to the directory of the same user, the extra lines must be removed. They can be identified quite simply. Only those for which the value of the RefCount parameter is set to zero, or those lines whose names contain “.bak” at the end will be superfluous.

SoftwareDistribution Catalog

Finally, very often problems with installing updates are associated with the SoftwareDistribution folder and its contents, which is located in the main directory of the system. To fix the problem, this directory must be renamed by adding, for example, “Old” at the end of the name and first disabling the Update Center service, as shown above, but booting the system in safe mode.

This can also be done from command line, starting with administrator rights (or from removable bootable media), where the command ren c:\windows\SoftwareDistribution SoftwareDistribution.old is entered. After this, the system is restarted in normal mode. Next, you can check for updates. If the installation goes without problems (a new folder with the initial name will be created automatically), the renamed directory can be deleted and the update service can be re-enabled.